Rules and logic
Decision rules and the logic behind them, classification tables, objects, and events. The structure that determines how an application moves through the platform.
Service 01
DL4 Administration
Ongoing ownership of your DecisionLender 4 decision engine. The configuration work that usually falls through the cracks between IT and lending, handled by one person who knows the platform.
Current engagement
Owning a DL4 environment end to end.
At Ironhorse Funding, this practice serves as strategic consultant over the full workflow and architecture of their lending automation in DL4. Not a single project, and not a narrow slice of the platform. Everything the LOS does.
Integrations
Inbound and outbound connections across the LOS, so data arrives where it is needed without someone moving it by hand between systems.
Interface
UI changes and updates, so what the lending team sees matches the way they actually work rather than the way the platform shipped.
Strategy
What the environment should do next and in what order. The layer above configuration that keeps the platform aligned with where lending is going.
This is what ongoing DL4 ownership looks like in practice, and it is the same scope available on retainer.
Retainer scope
Included categories, not an hour pool.
Capacity is defined from day one as scope categories plus a 2 hour response SLA. Generous by design. Work outside these categories is scoped as project work.
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Configuration and rule changesDecision engine updates made deliberately, tested, and documented rather than queued behind everything else IT owns.
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Compliance updatesIncluding High Priced Mortgage Loan rules on home equity products, implemented in the engine rather than tracked on a spreadsheet.
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Vendor coordinationWorking with MeridianLink and adjacent vendors so tickets, releases, and configuration questions do not stall lending.
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Operational administrationDay to day DL4 ownership in place of a dedicated LOS administrator, or alongside internal staff who already have a full plate.
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Advisory within the engagementGuidance on decisioning design and change impact, inside the retainer rather than billed as a separate opinion.
Pricing
Band by assets. Place by workload.
Asset size sets the public price band. Discovery places you inside it using product count, indirect complexity, change velocity, and integration surface, not AUM alone.
Tier 1
Under $500M
$3,500 to $5,500
per month
Most common
Tier 2
$500M to $2B
$5,500 to $8,000
per month
Tier 3
$2B and above
$8,000 to $12,000
per month
Discovery call $850 flat fee, separate from the retainer. New retainers start with a three month initial term, then true up. Project work outside retainer categories $160/hr.
Next step
Start with a discovery call
An $850 flat fee look at your current DL4 configuration. Scope categories, band placement, and next steps confirmed before any retainer begins.